Solution

Newspapers

Newspapers operate in an environment with high volumes and continuous time pressure. Subscriptions, digital access, ads, and distribution must be managed simultaneously, while data and processes are constantly changing. This combination makes it difficult to keep an overview and to coordinate processes properly. Zeno brings these processes together in one system, so that management, execution and control are better aligned.

Control over the entire operation, from subscriber to distribution

Manage hybrid subscription models

Combining print and digital subscriptions is complex, especially when changes occur daily. Zeno supports managing subscriptions, access and distribution within one system, so that changes are processed automatically and correctly.

Simplify a fragmented IT landscape

Newspaper publishers often work with multiple systems that do not work well together. This leads to dependencies and inefficiencies. Zeno acts as a central platform that connects systems and processes and supports a consistent way of working.

Insight into customers and revenues

When data is scattered across systems, it is difficult to understand subscribers and income. Zeno brings this data together to provide insight into performance, turnover and development.

Reduce errors in high-volume processes

Daily processes leave little room for errors, while manual actions and separate systems increase risks. Zeno automates processes such as billing, delivery and subscription changes, so that execution remains reliable and scalable.

Zeno is trusted by leading newspaper publishers and supports operations at scale. Every day, the platform handles millions of subscriptions, manages complex distribution processes and processes large volumes of customer data. For many publishers, Zeno forms the administrative backbone of their organization, ensuring stability, reliability and control across all core processes.

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Recognizable issues, concrete results

Learn how other publishers have simplified their processes and what this has resulted in daily practice.

Newspapers
Subscriptions-management
Distribution
Relaties
Invoicing and payments

Mediahuis Noord opts for a new subscription system with Zeno

Mediahuis Noord is the largest media company in the Northern Netherlands. With Zeno, they automate subscription management that puts the customer first.
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Newspapers
Financial-control
Subscriptions-management
Inventory-webshop
Distribution

NRC builds on Zeno for more digital growth

For NRC Media, the transition to a different subscription system was a complex and risky project. Nevertheless, thanks to Socho IT, it exceeded expectations.
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Newspapers
Subscriptions-management

Nederlands Dagblad switches to Zeno

After 20 years, the Nederlands Dagblad was looking for a new solution to manage subscriptions and advertisers. The switch to Zeno was a very successful project.
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